TICKETS
IACCE Fall Conference "Celebrate, Inspire, Invest"
Nov 7th 2018, 11:30am - Nov 9th 2018, 11:00am
Peoria Marriott Pere Marquette Hotel 501 Main St, Peoria, IL 61602
About
Join us for our 103rd annual conference as we Celebrate, Inspire, Invest! This year's conference features David Aaker, IOM, Dave Kilby, President/CEO W.A.C.E. and Bradley University's Athletic Director Chris Reynolds. IACCE's conference has been officially endorsed by the Illinois Bicentennial! The conference hotel is the Peoria Marriott Pere Marquette. The hotel conference rate is $119 - call 309-637-6500 or click to make your reservation
Schedule
Wednesday, November 7th
8:00am - 11:00am
Pre-Conference Session: Chamber Master as a Recruitment and Engagement Tool (Extra Fee Applies), Cotillion Ballroom
In this extended session, we work hands on in Chamber Master to highlight tools and create strategies that can be used for impacting membership recruitment and engagement. We will discuss and create custom fields that allow for data gathering and provides information for strategic strategies for growth. In addition, we will discuss ways to encourage your members to utilize the member-only features including going into the MIC and enhancing their profiles. We will touch on and have an open group discussion on how attendees best utilize the event module to create custom sponsorship packages and other best practices and work arounds that your peers and others have implemented. This session will be led by Shari Pash, Consultant, Specializing in Chamber and Membership Growth Learn the depth of Chamber Master as a tool for relevant recruitment and engagement, and how it can be used as a vital and foundational tool for chamber success.
9:00am - 11:00am
Pre-Conference Session: Introduction Into Leading Your Chamber presented by Joe Henning, IOM, ACE, CAE, President & CEO, Aurora Regional Chamber and Desirée Bennyhoff, IOM, ACE, President, Edwardsville|Glen Carbon Chamber, Cheminee Ballroom
This complementary session is helpful for new chamber leaders, but seasoned executives also find it informative to brush up on best practices, specifically in the areas of governance, finance and advocacy. Several examples and handouts will be available, and Joe and Desiree will be available for additional discussion for the duration of conference. This session is also helpful for your team members, especially recent hires, to help acclimate them to the profession.
11:30am - 11:45am
Welcome and Opening Remarks by Jeff Griffin, IOM, President & CEO, Peoria Area Chamber of Commerce, Marquette Ballroom
12:00am - 12:15pm
Opening Keynote - Dr. Chris Reynolds, Bradley University, Marquette Ballroom
12:15pm - 12:30pm
Executive Employment Contract Template presented by Jon Ridler, Executive Director, Arlington Heights Chamber of Commerce, Marquette Ballroom
Jon Ridler will discuss the new employment contract template written for our executives by Julie Proscia, Partner with SmithAmundsen LLC.
12:30pm - 1:00pm
Break
1:00pm - 2:00pm
Workforce Development - How Does Your Chamber Participate presented by Dr. Sheila Quirk-Bailey,
1:00pm - 2:00pm
Regional Economic Development Partnerships presented by Chris Setti, CEO Greater Peoria Economic Development Council,
1:00pm - 2:00pm
Toss Your "To Do" List: Time Management presented by Shari Pash, Consultant, Specializing in Chamber and Membership Growth,
In this session we toss your to do list and learn tools to create a success list. We will focus on helping to see clarity over how you want to invest your time, and control over how you actually invest your time. When you have a lot to get done in the day, how do you decide what to do first?
2:00pm - 2:30pm
Break, Marquette Ballroom
Enjoy refreshments -- and don't forget to visit our sponsors!
2:30pm - 3:30pm
Toss Your "To Do" List: Time Management presented by Shari Pash, Consultant, Specializing in Chamber and Membership Growth,
In this session we toss your to do list and learn tools to create a success list. We will focus on helping to see clarity over how you want to invest your time, and control over how you actually invest your time. When you have a lot to get done in the day, how do you decide what to do first?
2:30pm - 3:30pm
Regional Economic Development Partnerships presented by Chris Setti, CEO Greater Peoria Economic Development Council,
2:30pm - 3:30pm
Workforce Development - How Does Your Chamber Participate presented by Dr. Sheila Quirk-Bailey,
3:30pm - 4:30pm
IACCE Board Meeting,
3:45pm - 4:30pm
Get Your Business Online with Google presented by Erin Bemis, IOM, Marquette Ballroom
Join Google’s Get Your Business Online team for an introduction to our partner program. During this session, we will discuss the benefits and process of becoming a program partner, and review the free resources available to help businesses in your community continue to grow and thrive online.
5:00pm - 5:30pm
Evening kickoff, Caterpillar Visitor Center, 110 SW Washington St, Peoria
5:30pm - 7:00pm
Join us for Cocktails and Hors D'oeuvres, Peoria Riverfront Museum, 222 SW Washington St, Peoria
Thursday, November 8th
8:00am - 8:30am
Topical Legislative Issues YOU Want to Learn About presented by Todd Maisch, President & CEO, Illinois Chamber of Commerce & Ben Taylor, Executive Director, Great Lakes Region, US Chamber of Commerce , Marquette Ballroom
This survey-driven session will talk about the hot advocacy topics YOU want to know more about.
8:30am - 10:30am
General Session: Building Members for Life with Great Customer Service presented by David Aaker, IOM, Marquette ballroom
This enthusiastic and participatory session shines a bright light on the opportunities that Chambers have each hour to provide outstanding Customer Service with every phone call, walk in, email etc. Your Chamber is the point of the business arrow in your community and our goal is to hit a bullseye with each opportunity. Topics for your consideration will be communication, listening skills, ethics, and the impression that you, your staff, and your board make in your community, region on an hourly basis. General Session Presentation Sponsored by the U.S. Chamber of Commerce Foundation's Institute for Organization Management
8:30am - 10:00am
An Early Look at the Results of Tuesday's Elections presented by Todd Maisch, President & CEO, Illinois Chamber of Commerce & Ben Taylor, Executive Director, Great Lakes Region, US Chamber of Commerce, Cheminee Ballroom
This deep dive into the results of Tuesday's mid-term election results will answer questions -- or raise more -- about what the political landscape might look like for the next two years.
11:00am - 11:00am
Concurrent Sessions,
11:00am - 12:00pm
Political Action – Is It for Your Chamber to Get in the Game? presented by Dave Kilby, IOM,
Realizing that sometimes the only way to change policy is to change the politicians, the number of chambers involved in helping elect business-friendly candidates to office is on the increase. This session will touch on the ABCs of political action including political action committees (PACs), endorsing candidates and 10 things chambers can do without a PAC.
11:00am - 12:00pm
Strategies & Tools to Kickstart Your Digital Marketing Plan presented by Robin Hammond, Director of Marketing & Communications, Lincoln Park Chamber of Commerce,
Small staff with little to no marketing budget? No problem! Get organized and extend your reach by making the most of your digital tools. Take away easy-to-implement and practical email, social media and content marketing tricks for your toolbox, all without breaking the bank.
11:00am - 12:00pm
How to Create an Effective Operations Manual presented by David Sabathné, IOM, President & CEO, Western DuPage Chamber of Commerce,
11:00am - 12:00pm
Building a Crowdfunding Specialty within your Chamber presented by Florence Hardy, truCrowd
Learn the basics about Crowdfunding, with a particular focus on debt and equity based options. This workshop will also give you a blueprint for introducing a crowdfunding specialty in your organization as either a revenue or non-revenue generation center.
12:00pm - 1:00pm
Lunch,
1:00pm - 2:00pm
Keynote: Is Your Chamber Ready to Live the New Brand? presented by Dave Kilby, IOM, Marquette Ballroom
Recent W.A.C.E. research on the chamber of commerce brand and new messaging will be shared. A key question to be examined: Do you have the courage to make the necessary choices and create the change that’s needed to be a 3C Chamber – a Catalyst, Convener and Champion – that, frankly, is wanted, expected and needed in the years ahead.
2:30pm - 3:30pm
Selling Sponsorships Pain-Free presented by Shari Pash, Consultant, Specializing in Chamber and Membership Growth,
If Sales is not your thing, and yet you are expected to sell sponsorships, this is the session for you. Attendees will learn steps to create a sustainable foundation for signing new sponsors. We’ll talk about clarifying your sponsorships and connecting to strategic member segments, and tips in preparing to make new sponsor calls. Including an overview on implementation and utilizing the steps of the sponsorship sales process, a process with proven steps that will successfully increase your ability to sign more sponsors. In this session we will cover sales steps, tips, and tools.
2:30pm - 3:30pm
Effective Communication Strategies presented by Renee Charles, University Spokesperson & Executive Director of PR, Bradley University,
2:30pm - 3:30pm
Using Data to Retain Members presented by Rudy Flores, IOM executive Director, Lincoln Square/Ravenswood Chamber,
4:00pm - 5:00pm
Concurrent Sessions (Repeated from 2:30 sessions),
4:00pm - 5:00pm
Effective Communication Strategies presented by Renee Charles, University Spokesperson & Executive Director of PR, Bradley University,
4:00pm - 5:00pm
Selling Sponsorships Pain-Free presented by Shari Pash, Consultant, Specializing in Chamber and Membership Growth,
If Sales is not your thing, and yet you are expected to sell sponsorships, this is the session for you. Attendees will learn steps to create a sustainable foundation for signing new sponsors. We’ll talk about clarifying your sponsorships and connecting to strategic member segments, and tips in preparing to make new sponsor calls. Including an overview on implementation and utilizing the steps of the sponsorship sales process, a process with proven steps that will successfully increase your ability to sign more sponsors. In this session we will cover sales steps, tips, and tools.
4:00pm - 5:00pm
Using Data to Retain Members presented by Rudy Flores, IOM executive Director, Lincoln Square/Ravenswood Chamber,
6:00pm - 9:00pm
Celebration & Awards Cocktail Hour/Dinner, Cotillion Ballroom
Join our annual Celebration and Awards event and help celebrate your peers' accomplishments.
Friday, November 9th
8:00am - 9:00am
60 Membership Ideas in 60 Minutes facilitated by Shari Pash, Consultant, Specializing in Chamber and Membership Growth, Marquette Ballroom
Shari Pash will facilitate this fast-paced event so come prepared to share your ideas.... and your questions!
9:00am - 9:30am
Illinois Bicentennial in Peoria presented by Dr. Tim Cundiff, Marquette Ballroom
10:00am - 11:00am
Closing Keynote: Leadership for Chamber Success - David Aaker, IOM,
This Keynote will remind us that the level of our individual leadership, and the leadership of the Board is the “Lighthouse of the Business Community”. It is our responsibility, and the expectation of our communities that the chamber is one of the brightest lights and major ingredients of the success of their members and potential members in your community, region and state. Keynote Presentation Sponsored by the U.S. Chamber of Commerce Foundation's Institute for Organization Management
Speakers
David Aaker, IOM
Aaker & Associates
David@aol.com,760-323-4600
David is an Internationally recognized Motivational Keynote Speaker and Trainer in Customer Service, Leadership and Communication. He Served in Organizational Management as a Chamber of Commerce President and CEO from 1981 to 2004. David is a 1989 Graduate of the United States Chamber of Commerce Institute for Organization Management at Boulder Colorado. By Invitation from the US Chamber, David is now on the institute faculty and teaches courses on Management, Leadership and Customer Service for Organizations and Associations at five Universities. David has also facilitated over 270 Strategic Planning Sessions and Board Retreats for Chamber, Associations and Organizations nationwide. By Invitation from the US Chamber, David is now on the institute faculty and teaches courses on Management, Leadership and Customer Service for Organizations and Associations at five Universities. David has also facilitated over 270 Strategic Planning Sessions and Board Retreats for Chamber, Associations and Organizations nationwide. Mr. Aaker also serves as the Vice Chairman of the Indian Planning Commission for the Sovereign Nation of the Agua Caliente Band of Cahuilla (KA-WE-AHH) Indians in Palm Springs, California. David was presented two "Hall of Fame" awards for Community and Economic Development from the city of Palmdale, California and the second from the City of Palm Springs Bureau of Tourism while the CEO and President of the Palm Springs Chamber of Commerce. David's nationwide clients include State Departments of Tourism, American Indian Resorts and Casino's, Banks, School Districts, Tenet Health Care Hospitals, Hotels, along with State and Local Chambers of Commerce, Associations, Corporations, Organizations and Municipal Governments in North America. Invited by the United States Air Force, David has brought his Customer Service Training programs to Holloman Air Force Base in Alamogordo, New Mexico. Mr. Aaker was recently named "Among America's Best Speakers" by Sky Radio on American Airlines, and was featured on 42,000 flights worldwide in May of 2009. He is also a published author in two books. "Success Simplified", a new anthology for 24 nationally selected speakers and "50 Unforgettable Speakers", both published by Insight Publishing.
Renee Charles
University Spokesperson & Executive Director of Public Relations, Bradley University
rcharles@bradley.edu,(309) 677-3260
Robin Hammond
Director or Marketing & Communications, Lincoln Park Chamber of Commerce
robin@lincolnparkchamber.com, (773) 880-5200
Prior to joining the Lincoln Park Chamber of Commerce in 2016, Robin Hammond was with The Second City, Chicago’s legendary improv & sketch comedy theater, for over sixteen years. During her time at The Second City, she served in many roles for the company including producer as well as director of marketing & communications in support of their theaters, training center and corporate division, Second City Works. During her time with The Second City, Robin produced and promoted hundreds of events in Chicago and all over the country. Additionally, Robin was an active member of the local business, tourism and cultural community serving on the Board of Directors for the League of Chicago Theaters and the Old Town Merchants and Residents Association. Robin holds a bachelor’s degree from Virginia Commonwealth University and currently lives with her family in Lincoln Park, Chicago.
Dave Kilby, IOM
President/CEO, WACE & EVP CA Chamber
dave.kilby@calchamber.com
Dave Kilby, executive vice president, corporate affairs, joined the CalChamber staff in December 1988 after more than 11 years in local chamber of commerce management. In addition to working with CalChamber major members, he serves as CalChamber corporate secretary and coordinates Board relations. Kilby also serves as president/chief executive officer of the Western Association of Chamber Executives. Kilby has communicated extensively with California businesses through travel and speaking engagements, developing and implementing an extensive outreach program for members, potential members and grassroots contacts. He has coordinated local chamber relations, grassroots legislative action efforts, the CalChamber’s weekly legislative conference call and the annual business legislative summit Kilby holds a B.A. in political science from California State University, Fresno. He is a graduate of the U.S. Chamber Institutes for Organization Management program and served as 1996 chairman for the Western Institute at UCLA.
Shari Pash
Consultant, Trainer, Coach
shari@sharipash.com,517-285-7127
Shari Pash is a consultant specializing in membership growth. She works with Chambers of Commerce, non-profit organizations, and associations in over 23 states and throughout Canada. Through her hands-on work she is changing the culture and way organizations approach membership recruitment, engagement, and retention. She provides a customized multi-step process and program with proven success. Client outcomes continue to excel through the implementation of foundational tools and reports that have proven success with measurements for growth. In addition to this work, Shari conducts board of director orientation and strategic planning sessions. Shari is an active conference presenter for many national associations including Association of Chamber of Commerce Executives (ACCE), National Home Builders Association (NAHB), Institute for Organization Management (IOM), Canadian Chamber of Commerce Executives (CCCE), Canadian Home Builders’ Association, and many state and provincial conferences across the U.S. and Canada. Prior to starting her consulting and training work in 2010, Shari built her career at Michigan State University, the Kellogg Center, managing and working with the Association market for over 20 years. Success in revenue generation, new market identification, and business development earned her industry awards of excellence. Following her career with MSU, she was appointed Vice President of Sales for the Greater Lansing Convention and Visitors Bureau.
Dr. Sheila Quirk-Bailey
President, Illinois Central College
Jacob.beeney@icc.edu,309-694-5520
Dr. Sheila Quirk-Bailey joined Illinois Central College in July 2016. She brings more than 24 years of community college experience to her role as the fifth president of ICC. Prior to coming to ICC, she served as the Chief of Staff and Vice President of Planning and Institutional Effectiveness at William Rainey Harper College in Palatine, IL, where her responsibilities included formulation and implementation of policies and key operational strategies, as well as facilitating the college's community-based strategic plan. Dr. Quirk-Bailey is passionate about engaging the community in the community college educational experience and is aleady active on area chambers and the Economic Development Council. Her particular interest is in connecting the college with local high schools and area businesses. From her earliest weeks at ICC, Dr. Quirk-Bailey has met with area business leaders and superintendents to strengthen partnerships and better infuse workforce-ready skills into the curriculum, beginning in high school. Dr. Quirk-Bailey holds a Doctorate in Management and Community College Policy and Administration from the University of Maryland, a Master's degree in Communications from Northern Illinois University, and a Bachelor of Science degree in Speech Communication with a Business minor from Bradley University. She and her husband Dave have three children - a son in Charlotte, a daughter in San Francisco and a son finishing up at Harper College in Palatine. She also shares her home with two spoiled rescue cats, Katie and Lucky.
Dr. Chris Reynolds
Vice President for Intercollegiate Athletics, Bradley University
(309) 677-2670
Dr. Chris Reynolds is a native of Peoria and a 1989 graduate of Peoria High where he was a two-time all-state player, a Parade All-American and led the Lions to a runner-up finish in the 1989 IHSA AA tournament. He was inducted into the Greater Peoria Sports Hall of Fame 2004. His responsibilities include supervising operations, athletic performance, NCAA compliance, communications and fundraising for Bradley's 15 athletic programs, while serving as a liaison between the Athletic Department and other units of the University. Reynolds attended Indiana University where he earned a Bachelor of Arts degree in 1993, a law degree in 1996, and a Ph.D. in 2012. As an undergraduate, he was a 4-year letterwinner and team captain in his senior year. Reynolds helped lead the Hoosiers to Big Ten titles in 1991 and 1993 as well as the 1992 Final Four. He has served as Deputy Director of Athletics and Recreation, Operations at Northwestern since 2012 with direct responsibility for the planning and management of Recreation, Equipment Operations, and the Facilities and Event Management units; supervised all facets of planning, design, and construction of athletic capital facilities; and managed a diverse array of external relationships including serving as a representative to the City of Evanston. Prior to Northwestern, Reynolds spent nine years at Indiana holding a variety of senior level positions. He also held a joint appointment as an adjunct professor. His resume extends to Assistant Athletic Director at the University of Notre Dame and he held positions in the athletics departments at Michigan State University and Western Michigan University.
Chris Setti
CEO, Greater Peoria Economic Development Council
csetti@greaterpeoriadc.org (309) 495-5956
Chris Setti serves as the CEO of the Greater Peoria Economic Development Council. Setti has had an extensive career in public service, including 13 years at the City of Peoria. For the last five of those years he has led the City’s economic development efforts while serving as the assistant city manager.
Erin Bemis
Get Your Business Online Trainer, Google
epbemis@gmail.com 231-675-6498
Erin is a speaker for Google’s Get Your Business Online program. She has spent the vast majority of her career working for and with small businesses and nonprofits in a variety of roles. Her passion for small business began with her family owned businesses. After college she learned the ins and outs of nonprofits, earning consecutive titles of Midsize Chamber of Commerce of the year as its executive. In recent years, she’s been working with marketing and technology companies like Constant Contact and Google, whose products make digital marketing easier for small businesses. Erin has educated tens of thousands of attendees across North America in both small and large groups. A small business owner herself, she promises that you will leave today with simple, easy tips to immediately improve your marketing program. She holds a bachelor of arts degree in Marketing and Business Administration, along with a minor in French. Erin says: I am one of 13 children. I love bubbles- in all forms. I’ve broken my nose three times. I have a smelly home, from three teenage boys and the hubby.
Sponsors
Presenting Sponsor
Lunch Sponsor
Lunch Sponsor
Keynote Sponsor
Break Sponsor
Affiliate Sponsor
Exhibitors
Logo Sponsor
Hotel Reservations
Book your group rate for IL Association of Chamber of Commerce Executives Room Block
Reservations Phone Number: 309-637-6500; direct line to the hotel. Mention the group and they will assist in booking your reservation!
Book by 10/22/18, $119.00 night
Illinois Bicentennial Celebration
Visit Our Fall Conference on the Illinois Bicentennial Website
Sponsorship Information
Interested in reaching over 100 Illinois chamber executives? Please email lisa@iacce.org for our sponsorship brochure.
TICKETS
IACCE Fall Conference "Celebrate, Inspire, Invest"
Nov 7th 2018, 11:30am - Nov 9th 2018, 11:00am
Peoria Marriott Pere Marquette Hotel 501 Main St, Peoria, IL 61602
About
Join us for our 103rd annual conference as we Celebrate, Inspire, Invest! This year's conference features David Aaker, IOM, Dave Kilby, President/CEO W.A.C.E. and Bradley University's Athletic Director Chris Reynolds. IACCE's conference has been officially endorsed by the Illinois Bicentennial! The conference hotel is the Peoria Marriott Pere Marquette. The hotel conference rate is $119 - call 309-637-6500 or click to make your reservation
Schedule
Wednesday, November 7th
8:00am - 11:00am
Pre-Conference Session: Chamber Master as a Recruitment and Engagement Tool (Extra Fee Applies), Cotillion Ballroom
In this extended session, we work hands on in Chamber Master to highlight tools and create strategies that can be used for impacting membership recruitment and engagement. We will discuss and create custom fields that allow for data gathering and provides information for strategic strategies for growth. In addition, we will discuss ways to encourage your members to utilize the member-only features including going into the MIC and enhancing their profiles. We will touch on and have an open group discussion on how attendees best utilize the event module to create custom sponsorship packages and other best practices and work arounds that your peers and others have implemented. This session will be led by Shari Pash, Consultant, Specializing in Chamber and Membership Growth Learn the depth of Chamber Master as a tool for relevant recruitment and engagement, and how it can be used as a vital and foundational tool for chamber success.
9:00am - 11:00am
Pre-Conference Session: Introduction Into Leading Your Chamber presented by Joe Henning, IOM, ACE, CAE, President & CEO, Aurora Regional Chamber and Desirée Bennyhoff, IOM, ACE, President, Edwardsville|Glen Carbon Chamber, Cheminee Ballroom
This complementary session is helpful for new chamber leaders, but seasoned executives also find it informative to brush up on best practices, specifically in the areas of governance, finance and advocacy. Several examples and handouts will be available, and Joe and Desiree will be available for additional discussion for the duration of conference. This session is also helpful for your team members, especially recent hires, to help acclimate them to the profession.
11:30am - 11:45am
Welcome and Opening Remarks by Jeff Griffin, IOM, President & CEO, Peoria Area Chamber of Commerce, Marquette Ballroom
12:00am - 12:15pm
Opening Keynote - Dr. Chris Reynolds, Bradley University, Marquette Ballroom
12:15pm - 12:30pm
Executive Employment Contract Template presented by Jon Ridler, Executive Director, Arlington Heights Chamber of Commerce, Marquette Ballroom
Jon Ridler will discuss the new employment contract template written for our executives by Julie Proscia, Partner with SmithAmundsen LLC.
12:30pm - 1:00pm
Break
1:00pm - 2:00pm
Workforce Development - How Does Your Chamber Participate presented by Dr. Sheila Quirk-Bailey,
1:00pm - 2:00pm
Regional Economic Development Partnerships presented by Chris Setti, CEO Greater Peoria Economic Development Council,
1:00pm - 2:00pm
Toss Your "To Do" List: Time Management presented by Shari Pash, Consultant, Specializing in Chamber and Membership Growth,
In this session we toss your to do list and learn tools to create a success list. We will focus on helping to see clarity over how you want to invest your time, and control over how you actually invest your time. When you have a lot to get done in the day, how do you decide what to do first?
2:00pm - 2:30pm
Break, Marquette Ballroom
Enjoy refreshments -- and don't forget to visit our sponsors!
2:30pm - 3:30pm
Toss Your "To Do" List: Time Management presented by Shari Pash, Consultant, Specializing in Chamber and Membership Growth,
In this session we toss your to do list and learn tools to create a success list. We will focus on helping to see clarity over how you want to invest your time, and control over how you actually invest your time. When you have a lot to get done in the day, how do you decide what to do first?
2:30pm - 3:30pm
Regional Economic Development Partnerships presented by Chris Setti, CEO Greater Peoria Economic Development Council,
2:30pm - 3:30pm
Workforce Development - How Does Your Chamber Participate presented by Dr. Sheila Quirk-Bailey,
3:30pm - 4:30pm
IACCE Board Meeting,
3:45pm - 4:30pm
Get Your Business Online with Google presented by Erin Bemis, IOM, Marquette Ballroom
Join Google’s Get Your Business Online team for an introduction to our partner program. During this session, we will discuss the benefits and process of becoming a program partner, and review the free resources available to help businesses in your community continue to grow and thrive online.
5:00pm - 5:30pm
Evening kickoff, Caterpillar Visitor Center, 110 SW Washington St, Peoria
5:30pm - 7:00pm
Join us for Cocktails and Hors D'oeuvres, Peoria Riverfront Museum, 222 SW Washington St, Peoria
Thursday, November 8th
8:00am - 8:30am
Topical Legislative Issues YOU Want to Learn About presented by Todd Maisch, President & CEO, Illinois Chamber of Commerce & Ben Taylor, Executive Director, Great Lakes Region, US Chamber of Commerce , Marquette Ballroom
This survey-driven session will talk about the hot advocacy topics YOU want to know more about.
8:30am - 10:30am
General Session: Building Members for Life with Great Customer Service presented by David Aaker, IOM, Marquette ballroom
This enthusiastic and participatory session shines a bright light on the opportunities that Chambers have each hour to provide outstanding Customer Service with every phone call, walk in, email etc. Your Chamber is the point of the business arrow in your community and our goal is to hit a bullseye with each opportunity. Topics for your consideration will be communication, listening skills, ethics, and the impression that you, your staff, and your board make in your community, region on an hourly basis. General Session Presentation Sponsored by the U.S. Chamber of Commerce Foundation's Institute for Organization Management
8:30am - 10:00am
An Early Look at the Results of Tuesday's Elections presented by Todd Maisch, President & CEO, Illinois Chamber of Commerce & Ben Taylor, Executive Director, Great Lakes Region, US Chamber of Commerce, Cheminee Ballroom
This deep dive into the results of Tuesday's mid-term election results will answer questions -- or raise more -- about what the political landscape might look like for the next two years.
11:00am - 11:00am
Concurrent Sessions,
11:00am - 12:00pm
Political Action – Is It for Your Chamber to Get in the Game? presented by Dave Kilby, IOM,
Realizing that sometimes the only way to change policy is to change the politicians, the number of chambers involved in helping elect business-friendly candidates to office is on the increase. This session will touch on the ABCs of political action including political action committees (PACs), endorsing candidates and 10 things chambers can do without a PAC.
11:00am - 12:00pm
Strategies & Tools to Kickstart Your Digital Marketing Plan presented by Robin Hammond, Director of Marketing & Communications, Lincoln Park Chamber of Commerce,
Small staff with little to no marketing budget? No problem! Get organized and extend your reach by making the most of your digital tools. Take away easy-to-implement and practical email, social media and content marketing tricks for your toolbox, all without breaking the bank.
11:00am - 12:00pm
How to Create an Effective Operations Manual presented by David Sabathné, IOM, President & CEO, Western DuPage Chamber of Commerce,
11:00am - 12:00pm
Building a Crowdfunding Specialty within your Chamber presented by Florence Hardy, truCrowd
Learn the basics about Crowdfunding, with a particular focus on debt and equity based options. This workshop will also give you a blueprint for introducing a crowdfunding specialty in your organization as either a revenue or non-revenue generation center.
12:00pm - 1:00pm
Lunch,
1:00pm - 2:00pm
Keynote: Is Your Chamber Ready to Live the New Brand? presented by Dave Kilby, IOM, Marquette Ballroom
Recent W.A.C.E. research on the chamber of commerce brand and new messaging will be shared. A key question to be examined: Do you have the courage to make the necessary choices and create the change that’s needed to be a 3C Chamber – a Catalyst, Convener and Champion – that, frankly, is wanted, expected and needed in the years ahead.
2:30pm - 3:30pm
Selling Sponsorships Pain-Free presented by Shari Pash, Consultant, Specializing in Chamber and Membership Growth,
If Sales is not your thing, and yet you are expected to sell sponsorships, this is the session for you. Attendees will learn steps to create a sustainable foundation for signing new sponsors. We’ll talk about clarifying your sponsorships and connecting to strategic member segments, and tips in preparing to make new sponsor calls. Including an overview on implementation and utilizing the steps of the sponsorship sales process, a process with proven steps that will successfully increase your ability to sign more sponsors. In this session we will cover sales steps, tips, and tools.
2:30pm - 3:30pm
Effective Communication Strategies presented by Renee Charles, University Spokesperson & Executive Director of PR, Bradley University,
2:30pm - 3:30pm
Using Data to Retain Members presented by Rudy Flores, IOM executive Director, Lincoln Square/Ravenswood Chamber,
4:00pm - 5:00pm
Concurrent Sessions (Repeated from 2:30 sessions),
4:00pm - 5:00pm
Effective Communication Strategies presented by Renee Charles, University Spokesperson & Executive Director of PR, Bradley University,
4:00pm - 5:00pm
Selling Sponsorships Pain-Free presented by Shari Pash, Consultant, Specializing in Chamber and Membership Growth,
If Sales is not your thing, and yet you are expected to sell sponsorships, this is the session for you. Attendees will learn steps to create a sustainable foundation for signing new sponsors. We’ll talk about clarifying your sponsorships and connecting to strategic member segments, and tips in preparing to make new sponsor calls. Including an overview on implementation and utilizing the steps of the sponsorship sales process, a process with proven steps that will successfully increase your ability to sign more sponsors. In this session we will cover sales steps, tips, and tools.
4:00pm - 5:00pm
Using Data to Retain Members presented by Rudy Flores, IOM executive Director, Lincoln Square/Ravenswood Chamber,
6:00pm - 9:00pm
Celebration & Awards Cocktail Hour/Dinner, Cotillion Ballroom
Join our annual Celebration and Awards event and help celebrate your peers' accomplishments.
Friday, November 9th
8:00am - 9:00am
60 Membership Ideas in 60 Minutes facilitated by Shari Pash, Consultant, Specializing in Chamber and Membership Growth, Marquette Ballroom
Shari Pash will facilitate this fast-paced event so come prepared to share your ideas.... and your questions!
9:00am - 9:30am
Illinois Bicentennial in Peoria presented by Dr. Tim Cundiff, Marquette Ballroom
10:00am - 11:00am
Closing Keynote: Leadership for Chamber Success - David Aaker, IOM,
This Keynote will remind us that the level of our individual leadership, and the leadership of the Board is the “Lighthouse of the Business Community”. It is our responsibility, and the expectation of our communities that the chamber is one of the brightest lights and major ingredients of the success of their members and potential members in your community, region and state. Keynote Presentation Sponsored by the U.S. Chamber of Commerce Foundation's Institute for Organization Management
Speakers
David Aaker, IOM
Aaker & Associates
David@aol.com,760-323-4600
David is an Internationally recognized Motivational Keynote Speaker and Trainer in Customer Service, Leadership and Communication. He Served in Organizational Management as a Chamber of Commerce President and CEO from 1981 to 2004. David is a 1989 Graduate of the United States Chamber of Commerce Institute for Organization Management at Boulder Colorado. By Invitation from the US Chamber, David is now on the institute faculty and teaches courses on Management, Leadership and Customer Service for Organizations and Associations at five Universities. David has also facilitated over 270 Strategic Planning Sessions and Board Retreats for Chamber, Associations and Organizations nationwide. By Invitation from the US Chamber, David is now on the institute faculty and teaches courses on Management, Leadership and Customer Service for Organizations and Associations at five Universities. David has also facilitated over 270 Strategic Planning Sessions and Board Retreats for Chamber, Associations and Organizations nationwide. Mr. Aaker also serves as the Vice Chairman of the Indian Planning Commission for the Sovereign Nation of the Agua Caliente Band of Cahuilla (KA-WE-AHH) Indians in Palm Springs, California. David was presented two "Hall of Fame" awards for Community and Economic Development from the city of Palmdale, California and the second from the City of Palm Springs Bureau of Tourism while the CEO and President of the Palm Springs Chamber of Commerce. David's nationwide clients include State Departments of Tourism, American Indian Resorts and Casino's, Banks, School Districts, Tenet Health Care Hospitals, Hotels, along with State and Local Chambers of Commerce, Associations, Corporations, Organizations and Municipal Governments in North America. Invited by the United States Air Force, David has brought his Customer Service Training programs to Holloman Air Force Base in Alamogordo, New Mexico. Mr. Aaker was recently named "Among America's Best Speakers" by Sky Radio on American Airlines, and was featured on 42,000 flights worldwide in May of 2009. He is also a published author in two books. "Success Simplified", a new anthology for 24 nationally selected speakers and "50 Unforgettable Speakers", both published by Insight Publishing.
Renee Charles
University Spokesperson & Executive Director of Public Relations, Bradley University
rcharles@bradley.edu,(309) 677-3260
Robin Hammond
Director or Marketing & Communications, Lincoln Park Chamber of Commerce
robin@lincolnparkchamber.com, (773) 880-5200
Prior to joining the Lincoln Park Chamber of Commerce in 2016, Robin Hammond was with The Second City, Chicago’s legendary improv & sketch comedy theater, for over sixteen years. During her time at The Second City, she served in many roles for the company including producer as well as director of marketing & communications in support of their theaters, training center and corporate division, Second City Works. During her time with The Second City, Robin produced and promoted hundreds of events in Chicago and all over the country. Additionally, Robin was an active member of the local business, tourism and cultural community serving on the Board of Directors for the League of Chicago Theaters and the Old Town Merchants and Residents Association. Robin holds a bachelor’s degree from Virginia Commonwealth University and currently lives with her family in Lincoln Park, Chicago.
Dave Kilby, IOM
President/CEO, WACE & EVP CA Chamber
dave.kilby@calchamber.com
Dave Kilby, executive vice president, corporate affairs, joined the CalChamber staff in December 1988 after more than 11 years in local chamber of commerce management. In addition to working with CalChamber major members, he serves as CalChamber corporate secretary and coordinates Board relations. Kilby also serves as president/chief executive officer of the Western Association of Chamber Executives. Kilby has communicated extensively with California businesses through travel and speaking engagements, developing and implementing an extensive outreach program for members, potential members and grassroots contacts. He has coordinated local chamber relations, grassroots legislative action efforts, the CalChamber’s weekly legislative conference call and the annual business legislative summit Kilby holds a B.A. in political science from California State University, Fresno. He is a graduate of the U.S. Chamber Institutes for Organization Management program and served as 1996 chairman for the Western Institute at UCLA.
Shari Pash
Consultant, Trainer, Coach
shari@sharipash.com,517-285-7127
Shari Pash is a consultant specializing in membership growth. She works with Chambers of Commerce, non-profit organizations, and associations in over 23 states and throughout Canada. Through her hands-on work she is changing the culture and way organizations approach membership recruitment, engagement, and retention. She provides a customized multi-step process and program with proven success. Client outcomes continue to excel through the implementation of foundational tools and reports that have proven success with measurements for growth. In addition to this work, Shari conducts board of director orientation and strategic planning sessions. Shari is an active conference presenter for many national associations including Association of Chamber of Commerce Executives (ACCE), National Home Builders Association (NAHB), Institute for Organization Management (IOM), Canadian Chamber of Commerce Executives (CCCE), Canadian Home Builders’ Association, and many state and provincial conferences across the U.S. and Canada. Prior to starting her consulting and training work in 2010, Shari built her career at Michigan State University, the Kellogg Center, managing and working with the Association market for over 20 years. Success in revenue generation, new market identification, and business development earned her industry awards of excellence. Following her career with MSU, she was appointed Vice President of Sales for the Greater Lansing Convention and Visitors Bureau.
Dr. Sheila Quirk-Bailey
President, Illinois Central College
Jacob.beeney@icc.edu,309-694-5520
Dr. Sheila Quirk-Bailey joined Illinois Central College in July 2016. She brings more than 24 years of community college experience to her role as the fifth president of ICC. Prior to coming to ICC, she served as the Chief of Staff and Vice President of Planning and Institutional Effectiveness at William Rainey Harper College in Palatine, IL, where her responsibilities included formulation and implementation of policies and key operational strategies, as well as facilitating the college's community-based strategic plan. Dr. Quirk-Bailey is passionate about engaging the community in the community college educational experience and is aleady active on area chambers and the Economic Development Council. Her particular interest is in connecting the college with local high schools and area businesses. From her earliest weeks at ICC, Dr. Quirk-Bailey has met with area business leaders and superintendents to strengthen partnerships and better infuse workforce-ready skills into the curriculum, beginning in high school. Dr. Quirk-Bailey holds a Doctorate in Management and Community College Policy and Administration from the University of Maryland, a Master's degree in Communications from Northern Illinois University, and a Bachelor of Science degree in Speech Communication with a Business minor from Bradley University. She and her husband Dave have three children - a son in Charlotte, a daughter in San Francisco and a son finishing up at Harper College in Palatine. She also shares her home with two spoiled rescue cats, Katie and Lucky.
Dr. Chris Reynolds
Vice President for Intercollegiate Athletics, Bradley University
(309) 677-2670
Dr. Chris Reynolds is a native of Peoria and a 1989 graduate of Peoria High where he was a two-time all-state player, a Parade All-American and led the Lions to a runner-up finish in the 1989 IHSA AA tournament. He was inducted into the Greater Peoria Sports Hall of Fame 2004. His responsibilities include supervising operations, athletic performance, NCAA compliance, communications and fundraising for Bradley's 15 athletic programs, while serving as a liaison between the Athletic Department and other units of the University. Reynolds attended Indiana University where he earned a Bachelor of Arts degree in 1993, a law degree in 1996, and a Ph.D. in 2012. As an undergraduate, he was a 4-year letterwinner and team captain in his senior year. Reynolds helped lead the Hoosiers to Big Ten titles in 1991 and 1993 as well as the 1992 Final Four. He has served as Deputy Director of Athletics and Recreation, Operations at Northwestern since 2012 with direct responsibility for the planning and management of Recreation, Equipment Operations, and the Facilities and Event Management units; supervised all facets of planning, design, and construction of athletic capital facilities; and managed a diverse array of external relationships including serving as a representative to the City of Evanston. Prior to Northwestern, Reynolds spent nine years at Indiana holding a variety of senior level positions. He also held a joint appointment as an adjunct professor. His resume extends to Assistant Athletic Director at the University of Notre Dame and he held positions in the athletics departments at Michigan State University and Western Michigan University.
Chris Setti
CEO, Greater Peoria Economic Development Council
csetti@greaterpeoriadc.org (309) 495-5956
Chris Setti serves as the CEO of the Greater Peoria Economic Development Council. Setti has had an extensive career in public service, including 13 years at the City of Peoria. For the last five of those years he has led the City’s economic development efforts while serving as the assistant city manager.
Erin Bemis
Get Your Business Online Trainer, Google
epbemis@gmail.com 231-675-6498
Erin is a speaker for Google’s Get Your Business Online program. She has spent the vast majority of her career working for and with small businesses and nonprofits in a variety of roles. Her passion for small business began with her family owned businesses. After college she learned the ins and outs of nonprofits, earning consecutive titles of Midsize Chamber of Commerce of the year as its executive. In recent years, she’s been working with marketing and technology companies like Constant Contact and Google, whose products make digital marketing easier for small businesses. Erin has educated tens of thousands of attendees across North America in both small and large groups. A small business owner herself, she promises that you will leave today with simple, easy tips to immediately improve your marketing program. She holds a bachelor of arts degree in Marketing and Business Administration, along with a minor in French. Erin says: I am one of 13 children. I love bubbles- in all forms. I’ve broken my nose three times. I have a smelly home, from three teenage boys and the hubby.
Sponsors
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Exhibitors
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Hotel Reservations
Book your group rate for IL Association of Chamber of Commerce Executives Room Block
Reservations Phone Number: 309-637-6500; direct line to the hotel. Mention the group and they will assist in booking your reservation!
Book by 10/22/18, $119.00 night
Illinois Bicentennial Celebration
Visit Our Fall Conference on the Illinois Bicentennial Website
Sponsorship Information
Interested in reaching over 100 Illinois chamber executives? Please email lisa@iacce.org for our sponsorship brochure.
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| post_secondary_workforce_readiness.pdf |
Robert C. Harris, CAE
The NonProfit Center |
Lee H. Eisenstaedt, MBA
Leading With Courage Academy |
Mick Fleming
Former President & CEO, ACCE |
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Hotel Information Conference hotel: Oak Brook Marriott 1401 22nd Street Oak Brook, IL Phone number: (630) 573-8555 RESERVATIONS MUST BE MADE ON OR BEFORE 5:00 PM, WEDNESDAY OCTOBER 18, 2017 Discounted rate: $129 per night (If you wish to spend the weekend enjoying Oak Brook, the rate holds through the weekend.) |
Registration Rates Early Bird registration ends October 20th - register now! Early Bird Registration for IACCE Members $ 269.00 Regular Registration $329.00 Additional Attendee from the same chamber $ 219.00 Regular Registration ~ Additional Attendee from the same chamber $239.00 Not an IACCE member? Please add $200 to each category - or join now by emailing Lisa Board Roles and Goals training for chamber board members $99.00 for up to 5 board members/chamber exec is free with paid conference registration Celebration Dinner and Awards Ceremony Only ~ $75.00 Please consider applying for a scholarship. Applications are due September 15, 2017 by close of business. Email completed applications and supporting documentation to Lisa. |
Thank you to our conference
sponsors & exhibitors
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Exhibitors
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Interested in an opportunity to be a sponsor?
A huge thank you to the 2017 fall conference committee
Conference Chair:
Valentina Tomov
Greater Oak Brook Chamber of Commerce & Economic Development Partnership
Committee:
Desirée Bennyhoff
Edwardsville|Glen Carbon Chamber of Commerce
Kelly Donnelly
Peoria Area Chamber of Commerce
Jeff Griffin
Peoria Area Chamber of Commerce
Howard Meyer
Skokie Chamber of Commerce
Tricia O'Brien
Hoffman Estates Chamber of Commerce & Industry
Dale Perrin
LZ Area Chamber of Commerce
Mindy Phillips
Arlington Heights Chamber of Commerce
Dave Sabathné
Western DuPage Chamber of Commerce
The temperature is difficult to control in the conference rooms, so it is recommended to dress in layers to remain comfortable throughout the day.
Valentina Tomov
Greater Oak Brook Chamber of Commerce & Economic Development Partnership
Committee:
Desirée Bennyhoff
Edwardsville|Glen Carbon Chamber of Commerce
Kelly Donnelly
Peoria Area Chamber of Commerce
Jeff Griffin
Peoria Area Chamber of Commerce
Howard Meyer
Skokie Chamber of Commerce
Tricia O'Brien
Hoffman Estates Chamber of Commerce & Industry
Dale Perrin
LZ Area Chamber of Commerce
Mindy Phillips
Arlington Heights Chamber of Commerce
Dave Sabathné
Western DuPage Chamber of Commerce
The temperature is difficult to control in the conference rooms, so it is recommended to dress in layers to remain comfortable throughout the day.
