Handouts from this year's conference
(Not all presenters share their presentations)
| 9th_influence.pdf |
| greater_oak_brook_stem_bridge_partnership_program_iacce_presentation_11-2-17.pdf |
| diversity_presentation.pdf |
| introduction_to_leading_your_chamber.pdf |
| iacce_2017_fall_conference_site_selection_presentation_brown_and_mcenroe.pdf |
| anatomy_of_a_cyber_attack.pdf |
| bbig_event_planning_for_strategic_results.pdf |
| lee_eisenstaedt_lwca_11.2.17_sm.pdf |
| il_chambers_strategic_planning_11-17.pdf |
| core_overview_slides_-_iacce.pdf |
| post_secondary_workforce_readiness.pdf |
Chicago Marriott Oak Brook
1401 West 22nd Street
Oak Brook, IL 60523
(630) 573-8555
Wednesday, November 1, 2017
8:00 a.m. Registration opens
8:30 - 11:30 a.m. Board Roles and Goals (Elmhurst 3 & 4 Room)presented by Bob Harris, CAE, The NonProfit Center
This special session ONLY for board members of local chambers will include leadership, orientation, the board-staff team, governance models, board responsibilities, micromanagement, accountability and the common sense (meetings, minutes, agendas) and goal setting. There is a $99 fee for this session every 5 board members who attend. The chamber executive may join his/her board with their paid conference registration.
9:00 - 11:30 a.m. Complementary Pre-Conference Session - Introduction Into Leading Your Chamber (La Grange Room) presented by Joseph Henning, IOM, ACE, CAE, President & CEO, Aurora Regional Chamber
12:00 p.m. CONFERENCE BEGINS - Ballroom
Opening remarks by Valentina Tomov, President & CEO, Greater Oak Brook Chamber of Commerce & Economic Development Partnership and Conference Chair and Desirée Bennyhoff, President & CEO, Edwardsville/Glen Carbon Chamber and IACCE Chairman of the Board
Lunch (Sponsored by EventBank)
12:30 - 1:30 p.m. Keynote: Chambers of the Future presented by Bob Harris, CAE, The NonProfit Center (Sponsored by Constant Contact)
Will your chamber remain relevant, are you embracing change with new dues models, technology platforms, collaboration, structure and more?
1:30 - 2:00 p.m. Break
2:00 - 3:00 p.m. Concurrent Sessions
3:15 p.m. IACCE Board Meeting (Salon E&F across from main ballroom)
WEDNESDAY EVENING SPECIAL EVENT
4:30 p.m. Offsite tour of Oakbrook Center
6:00 p.m. The Clubhouse Oak Brook - dinner and cocktails (Sponsored by Peters & Assoc/Microsoft)
8:00 a.m. Registration opens
8:30 - 11:30 a.m. Board Roles and Goals (Elmhurst 3 & 4 Room)presented by Bob Harris, CAE, The NonProfit Center
This special session ONLY for board members of local chambers will include leadership, orientation, the board-staff team, governance models, board responsibilities, micromanagement, accountability and the common sense (meetings, minutes, agendas) and goal setting. There is a $99 fee for this session every 5 board members who attend. The chamber executive may join his/her board with their paid conference registration.
9:00 - 11:30 a.m. Complementary Pre-Conference Session - Introduction Into Leading Your Chamber (La Grange Room) presented by Joseph Henning, IOM, ACE, CAE, President & CEO, Aurora Regional Chamber
12:00 p.m. CONFERENCE BEGINS - Ballroom
Opening remarks by Valentina Tomov, President & CEO, Greater Oak Brook Chamber of Commerce & Economic Development Partnership and Conference Chair and Desirée Bennyhoff, President & CEO, Edwardsville/Glen Carbon Chamber and IACCE Chairman of the Board
Lunch (Sponsored by EventBank)
12:30 - 1:30 p.m. Keynote: Chambers of the Future presented by Bob Harris, CAE, The NonProfit Center (Sponsored by Constant Contact)
Will your chamber remain relevant, are you embracing change with new dues models, technology platforms, collaboration, structure and more?
1:30 - 2:00 p.m. Break
2:00 - 3:00 p.m. Concurrent Sessions
- Event Planning for Strategic Results (Elmhurst 3 & 4 Room) presented by Melissa Lagowski, Big Buzz Idea Group
- Chambers, maybe more than any other type of nonprofit organization, are addicted to events. Lunch & Learns, Business After Hours, Award Breakfasts, Annual Gala...the list goes on and on. They require an immense amount of time and resources and very often have questionable strategic purpose. This session covers the actions necessary to make your chamber's events deliver the strategic results the board of directors expects and the members deserve.
- Illinois Pathways Initiative (Wheaton Room) presented by Joseph Henning, IOM, ACE, CAE Aurora Regional Chamber, Jeff Griffin, IOM, Peoria Area Chamber and Edith Njuguna, Education Systems Center, Northern Illinois University
- In 2011, Illinois launched the Illinois Pathways initiative, which was designed around strategies that align State resources and support regions to create career pathway systems that reflect the labor market needs of their communities. Learn how the Aurora Regional Chamber and Peoria Area Chamber have implemented this effective program in their communities.
- Tips for Measuring Online Success (Westchester Room) presented by Dave Delaney, Google
- You invest time, effort, and resources into being online, but do you know how much it’s worth to your bottom line? This workshop introduces ways to track and measure progress, so you can find out.
3:15 p.m. IACCE Board Meeting (Salon E&F across from main ballroom)
WEDNESDAY EVENING SPECIAL EVENT
4:30 p.m. Offsite tour of Oakbrook Center
6:00 p.m. The Clubhouse Oak Brook - dinner and cocktails (Sponsored by Peters & Assoc/Microsoft)
This year's THINK TANK - your opportunity to meet with
seasoned chamber executives - will be available at the following times:
Wednesday 2:00 p.m. - 3:00 p.m.
Thursday 10:30 a.m. - 4:30 p.m.
Friday 8:00 a.m. - 10:00 a.m.
seasoned chamber executives - will be available at the following times:
Wednesday 2:00 p.m. - 3:00 p.m.
Thursday 10:30 a.m. - 4:30 p.m.
Friday 8:00 a.m. - 10:00 a.m.
Thursday, November 2, 2017
7:30 - 8:30 a.m. Breakfast - Ballroom (Sponsored by Citslinc)
8:00 - 8:30 a.m. Illinois Chamber/US Chamber Update presented by Benjamin Brockschmidt, Vice President of Policy Illinois Chamber of Commerce & Ben Taylor, IOM, U.S. Chamber of Commerce
8:30 - 9:30 a.m. Chamber Excellence presented by Bob Harris, CAE, The NonProfit Center
When the board asks, "Are We the Best," how do you answer their questions? Standards of organizational and personal excellence, benchmarks, assessment processes and smart practices will be discussed.
9:30 - 10:00 a.m. CORE - Creating Opportunities for Retention & Expansion Presented by Edward Sitar, Manager, Economic and Business Development, ComEd
Learn about this Illinois program, now entering its second year, is doing to create a unified, coordinated statewide process to address the growth and development needs of existing businesses in Illinois.
10:00 - 10:30 a.m. Break
10:30 - 11:30 a.m. Concurrent Sessions
11:30 a.m. Lunch - Ballroom (Sponsored by Ameren ActOn Energy)
11:45 a.m. Robert S. Steiner, District Director U. S. Small Business Administration's Illinois District Office - Illinois Update
12:00 p.m. Keynote - Being a Leader with Courage presented by Lee Eisenstaedt
Did you know that 40%-50% of leaders fail, quit or are pushed out within 18 months of starting their jobs? It’s been happening for the past 20 years and Lee Eisenstaedt, author of the Amazon best-seller of Being A Leader With Courage and co-founder of the Leading With Courage Academy, will be sharing with us the nine behaviors he identified while researching his book that effective leaders with courage adopt to be successful in their roles. These behaviors apply to anyone managing people or projects and are relevant to anyone who wants to make a bigger impact, sooner and is interested in building deeper relationships with people within and outside their organization. You will leave this interactive session with tools and insights you can apply immediately back at the office. (All attendees will receive a complimentary copy of Lee's book.)
1:30 - 3:00 p.m. Concurrent Sessions
3:30 - 4:30 p.m. Concurrent Sessions
6:00 p.m. Cocktail Hour
7:00 p.m. Celebration & Awards Dinner featuring Mick Fleming, Former President & CEO, ACCE
(Sponsored by Town Square Publications)
7:30 - 8:30 a.m. Breakfast - Ballroom (Sponsored by Citslinc)
8:00 - 8:30 a.m. Illinois Chamber/US Chamber Update presented by Benjamin Brockschmidt, Vice President of Policy Illinois Chamber of Commerce & Ben Taylor, IOM, U.S. Chamber of Commerce
8:30 - 9:30 a.m. Chamber Excellence presented by Bob Harris, CAE, The NonProfit Center
When the board asks, "Are We the Best," how do you answer their questions? Standards of organizational and personal excellence, benchmarks, assessment processes and smart practices will be discussed.
9:30 - 10:00 a.m. CORE - Creating Opportunities for Retention & Expansion Presented by Edward Sitar, Manager, Economic and Business Development, ComEd
Learn about this Illinois program, now entering its second year, is doing to create a unified, coordinated statewide process to address the growth and development needs of existing businesses in Illinois.
10:00 - 10:30 a.m. Break
10:30 - 11:30 a.m. Concurrent Sessions
- Executive Contracts (Elmhurst 3 & 4 Room) Presented by Julie Proscia, SmithAmundsen LLC
- To ask or not to ask – that is the question. When negotiating an executive contract, what are the items that are standard? What should you ask for and what should you stay away from? This session will allow for an engaged discussion of the challenges faced in crafting an executive agreement.
- Issue Oriented Advocacy (Westchester Room) moderated by Ben Taylor, IOM, U.S. Chamber of Commerce
- Leading Military Veterans to the Front Line of Business (Wheaton Room) presented by Joanna Rolek, Executive Director, Lake Forest/Lake Bluff Chamber of Commerce, Justin Walker, Executive Director, Bunker Labs, Greg Jumes, CEO & Founder, Victor Tech
- What do a Chamber director, a business leader from the NavySEAL/SWCC community, and a Marine veteran entrepreneur have in common? A relationship based on collaboration, mutual support, and welcome opportunities to learn and benefit from each other. They will discuss how Chambers can engage and serve a new and growing group of potential members seeking to launch businesses – and how the mindset and skills of elite military veterans can both inspire success and help Chambers thrive in today’s business climate.
- Email Marketing's Past, Present & Future: Getting the Most Out of Your Email Marketing Buck with Constant Contact! (Lombard Room) presented by Jenna Shaffer, Constant Contact
- Email marketing is the most powerful form of marketing you can use to engage with your current and prospective members. It's also ever-changing, evolving and quite frankly...hard to keep up with. Join Constant Contact's email marketing expert to learn the best practices, techniques, and strategies that will and expand your reach within your community. In this session we will discuss:
- Techniques that are out of practice and should be avoided.
- Best practices and industry trends that are crucial in getting your emails opened NOW
- Ideas to increase reader engagement that produce real results.
- ...and more!
- Email marketing is the most powerful form of marketing you can use to engage with your current and prospective members. It's also ever-changing, evolving and quite frankly...hard to keep up with. Join Constant Contact's email marketing expert to learn the best practices, techniques, and strategies that will and expand your reach within your community. In this session we will discuss:
11:30 a.m. Lunch - Ballroom (Sponsored by Ameren ActOn Energy)
11:45 a.m. Robert S. Steiner, District Director U. S. Small Business Administration's Illinois District Office - Illinois Update
12:00 p.m. Keynote - Being a Leader with Courage presented by Lee Eisenstaedt
Did you know that 40%-50% of leaders fail, quit or are pushed out within 18 months of starting their jobs? It’s been happening for the past 20 years and Lee Eisenstaedt, author of the Amazon best-seller of Being A Leader With Courage and co-founder of the Leading With Courage Academy, will be sharing with us the nine behaviors he identified while researching his book that effective leaders with courage adopt to be successful in their roles. These behaviors apply to anyone managing people or projects and are relevant to anyone who wants to make a bigger impact, sooner and is interested in building deeper relationships with people within and outside their organization. You will leave this interactive session with tools and insights you can apply immediately back at the office. (All attendees will receive a complimentary copy of Lee's book.)
1:30 - 3:00 p.m. Concurrent Sessions
- Creating Competitive Businesses, Workers & Communities (Lombard Room) presented by Michael Baker, Manager – Strategic Planning & Innovation, Office of Employment & Training, Illinois Department of Commerce & Economic Opportunity
- The U.S. Talent Pipeline has remained largely unchanged since World War II. While the American education and workforce systems are making progress, there are still too many places where government does not react as quickly or be as helpful as most businesses would like. Businesses that work together to engage with government elevate from stakeholders to stockholders and in the process wield greater influence over government policy and services. This interactive session touches on the underlying theory of sector-based employer collaboratives and then explores proven strategies for like-minded businesses in the same region to organize themselves for making the leap from stakeholder to stockholder, from customer to partner.
- Strategic Plans that Work (Elmhurst 3 & 4 Room) presented by Bob Harris, CAE, The NonProfit Center
- Bob will share his proven approach to stragic planning, and it doesn’t include hokey games and group hugs. Attendees will learn how to approach planning from a mission-focused and very strategic position, common pitfalls to avoid, and how to ensure your plan remains a living document rather than living in a binder collecting dust.
- Anatomy of a Cybersecurity Attack (Wheaton Room) presented by Bruce Ward & Tim O'Hara, Peters & Associates
- Cybersecurity is the most significant technology issue facing Chambers of Commerce and their members today! To protect your communities, Chambers need to lead the way in establishing a risk-based culture. Join us to hear actual cases about ways businesses are being threatened with fraudulent instruction, ransomware, and more, and learn how to apply those lessons to your own cybersecurity.
- Engaging the Disengaged Member (La Grange Room) presented by Shari Pash, Strategic Solutions for Growth
- We all have those business leaders or companies that send their check in annually but rarely utilize the chamber in any other way. These are the members that are most concerning and can impact retention and value. In this session we will talk about strategies and tools to impact the passive and disengaged member.
3:30 - 4:30 p.m. Concurrent Sessions
- How to Effectively Manage Event Budgets (La Grange Room) presented by Melissa Lagowski, Big Buzz Ideas
- Does every one of your chamber events begin with a budget? If not, it should. Used correctly, the budget creates not just a financial road map - it sets expectations, communicates risk and serves as an objective tool to bring staff and volunteers together. This session covers:
- Event Budgets - Who, What, Where, Why, When & How
- Risk vs. Reward - It's just an event...What could go wrong?
- Line item management - Flexing your "No" muscle
- There's always next year - Financial planning for event growth
- Does every one of your chamber events begin with a budget? If not, it should. Used correctly, the budget creates not just a financial road map - it sets expectations, communicates risk and serves as an objective tool to bring staff and volunteers together. This session covers:
- How to Work with Your Elected Officials (Wheaton Room) presented by Desirée Bennyhoff, President & CEO, Edwardsville|Glen Carbon Chamber of Commerce, Mike Paone, Vice President, Joliet Region Chamber of Commerce & Industry and David Sabathné, IOM, President & CEO, Western DuPage Chamber of Commerce
- Effective strategies for interacting with elected officials vary depending on your proximity to them, their accessibility, and the specific needs of your business community. Learn techniques to ensure your interactions are meaningful.
- Communicating Your Chamber's Value - Value Beyond Events and Ribbon Cutting (Elmhurst 3 & 4 Room) presented by Shari Pash, Strategic Solutions for Growth
- Discover strategies and tips for educating potential members on the value of their chamber investment. Helping members to see that your value is not just offering events and ribbon cuttings. We also discuss tips for sharing why it’s important to invest even if the potential member has limited time to be involved. How do we change these perceptions? Help prospects, members, and your business community understand their chamber is more than events and ribbon cuttings.
- Delivering Innovative and Impactful Workforce Development Programming (Lombard Room) presented by Tamryn Hennessy, Program Director, Greater Oak Brook Chamber of Commerce & Economic Development Partnership
- How do you directly address the needs of your key constituents in supporting the attraction and retainment of top talent within your community? How do you effectively work with local schools to influence the development of both in-demand technical and essential career-readiness skills? Join our recap of the Greater Oak Brook’s STEM Bridge Partnership Program, providing inspirational hands-on, work simulations to high school students, led by relatable “near peer” young business leaders.
6:00 p.m. Cocktail Hour
7:00 p.m. Celebration & Awards Dinner featuring Mick Fleming, Former President & CEO, ACCE
(Sponsored by Town Square Publications)
Friday November 3, 2017
7:30 - 8:30 a.m. Breakfast - Ballroom
7:30 - 8:30 a.m. Past Chairs Breakfast (Salon E&F across from main ballroom)
8:30 - 9:30 a.m. Concurrent Sessions
9:30 - 9:45 a.m. Break
9:45 - 10:00 a.m. Resources for Chamber Executives
10:00 - 11:00 a.m. Closing Keynote - The 9th Influence - Limitations of Government presented by Mick Fleming, Former President & CEO, ACCE
Oooh! That title sounds like a direct-to-video apocalyptic movie or perhaps a manager’s strategy for the final inning of a baseball game. But what is the Ninth Influence? In short, it’s our response to the question almost always heard after a presentation on the Eight Influences identified in our groundbreaking report titled Horizon Initiative: Chambers 2025.
To paraphrase and amalgamate the many similar questions: “What about the influence of government inadequacy?” Even when we’re presenting to chambers that have very little involvement in public affairs or government relations, some iteration of this question invariably arises.
11:00 a.m. 2018 Fall Conference Announcement
Passport drawing
Closing remarks
7:30 - 8:30 a.m. Breakfast - Ballroom
7:30 - 8:30 a.m. Past Chairs Breakfast (Salon E&F across from main ballroom)
8:30 - 9:30 a.m. Concurrent Sessions
- Site Selection - What You Need To Know (Westchester Room) presented by Kate McEnroe, Kate McEnroe Consulting, Adam Stroud, PGAV Planners & Leigh Ann Brown, CEO & Executive Director Morton Economic Development Council, Morton Chamber of Commerce
- Maybe your chamber is the primary economic development organization in your community, or maybe it isn’t, but either way it is important for you to understand how a site selectors evaluate your area for new jobs and new investment and what the chamber can do to strengthen you competitiveness. In this session, you will hear what site selectors are looking for, how to gather the appropriate data including community information and resources to leverage like demographics, economic trends, what financial options to consider, and how chamber executives can play a critical role in bringing new businesses to their communities.
- Sponsorship Sales (LaGrange Room) presented by Shari Pash, Strategic Solutions for Growth
- Attendees will learn steps to create a sustainable foundation for aggressively signing new sponsors. We’ll talk about clarifying your sponsorships and connecting to strategic member segments, and tips in preparing to make new sponsor calls. Including an overview on implementation and utilizing the steps of the sponsorship sales process, a process with proven steps that will successfully increase your ability to sign more sponsors.
- What's In Your Wallet? (Wheaton Room) presented by Valerie Patton, St. Louis Regional Chamber VP of Economic Inclusion & ED of the St. Louis Business Diversity Initiative
- Join Valerie in a conversation discussing diversity & inclusion strategies to assist in the recruitment, retention and attraction of talent with an emphasis on multi-cultural talent. We will explore programs that are successful and work together to find solutions that can work in your communities.
- Expanding the Chamber Lobby (Lombard Room) presented by Richard Scully, CEO Chamber Nation
- People are not interested in the technology that will assist their business, they simply want the chamber to help their business prosper. The chamber is known for managing local and regional information by offering a location where people can visit, ask questions, and gather handout materials. However, with today's ever-changing communication demands Chambers of Commerce need to expand their lobbies into the digital realm.
9:30 - 9:45 a.m. Break
9:45 - 10:00 a.m. Resources for Chamber Executives
10:00 - 11:00 a.m. Closing Keynote - The 9th Influence - Limitations of Government presented by Mick Fleming, Former President & CEO, ACCE
Oooh! That title sounds like a direct-to-video apocalyptic movie or perhaps a manager’s strategy for the final inning of a baseball game. But what is the Ninth Influence? In short, it’s our response to the question almost always heard after a presentation on the Eight Influences identified in our groundbreaking report titled Horizon Initiative: Chambers 2025.
To paraphrase and amalgamate the many similar questions: “What about the influence of government inadequacy?” Even when we’re presenting to chambers that have very little involvement in public affairs or government relations, some iteration of this question invariably arises.
11:00 a.m. 2018 Fall Conference Announcement
Passport drawing
Closing remarks
Keynote Speakers
Robert C. Harris, CAE
The NonProfit Center |
Lee H. Eisenstaedt, MBA
Leading With Courage Academy |
Mick Fleming
Former President & CEO, ACCE |
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Hotel Information Conference hotel: Oak Brook Marriott 1401 22nd Street Oak Brook, IL Phone number: (630) 573-8555 RESERVATIONS MUST BE MADE ON OR BEFORE 5:00 PM, WEDNESDAY OCTOBER 18, 2017 Discounted rate: $129 per night (If you wish to spend the weekend enjoying Oak Brook, the rate holds through the weekend.) |
Registration Rates Early Bird registration ends October 20th - register now! Early Bird Registration for IACCE Members $ 269.00 Regular Registration $329.00 Additional Attendee from the same chamber $ 219.00 Regular Registration ~ Additional Attendee from the same chamber $239.00 Not an IACCE member? Please add $200 to each category - or join now by emailing Lisa Board Roles and Goals training for chamber board members $99.00 for up to 5 board members/chamber exec is free with paid conference registration Celebration Dinner and Awards Ceremony Only ~ $75.00 Please consider applying for a scholarship. Applications are due September 15, 2017 by close of business. Email completed applications and supporting documentation to Lisa. |
Thank you to our conference
sponsors & exhibitors
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Exhibitors
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Interested in an opportunity to be a sponsor?
A huge thank you to the 2017 fall conference committee
Conference Chair:
Valentina Tomov
Greater Oak Brook Chamber of Commerce & Economic Development Partnership
Committee:
Desirée Bennyhoff
Edwardsville|Glen Carbon Chamber of Commerce
Kelly Donnelly
Peoria Area Chamber of Commerce
Jeff Griffin
Peoria Area Chamber of Commerce
Howard Meyer
Skokie Chamber of Commerce
Tricia O'Brien
Hoffman Estates Chamber of Commerce & Industry
Dale Perrin
LZ Area Chamber of Commerce
Mindy Phillips
Arlington Heights Chamber of Commerce
Dave Sabathné
Western DuPage Chamber of Commerce
The temperature is difficult to control in the conference rooms, so it is recommended to dress in layers to remain comfortable throughout the day.
Valentina Tomov
Greater Oak Brook Chamber of Commerce & Economic Development Partnership
Committee:
Desirée Bennyhoff
Edwardsville|Glen Carbon Chamber of Commerce
Kelly Donnelly
Peoria Area Chamber of Commerce
Jeff Griffin
Peoria Area Chamber of Commerce
Howard Meyer
Skokie Chamber of Commerce
Tricia O'Brien
Hoffman Estates Chamber of Commerce & Industry
Dale Perrin
LZ Area Chamber of Commerce
Mindy Phillips
Arlington Heights Chamber of Commerce
Dave Sabathné
Western DuPage Chamber of Commerce
The temperature is difficult to control in the conference rooms, so it is recommended to dress in layers to remain comfortable throughout the day.
